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    Frequently Asked Questions

    No referral is needed. You can book directly by phone, email, or walk in during our opening hours. We offer free one-on-one consultations for all new clients.

    Lemon Grove Shopping Centre offers paid basement parking accessible from Victoria Avenue. There is also metered street parking nearby and Chatswood Chase car park within walking distance.

    Treatment times vary depending on the service. Most facial treatments take 30–60 minutes, while body contouring sessions may take 45–90 minutes. We’ll advise you on the expected duration when you book.

    Absolutely. Most of our treatments offer a first-time trial price so you can experience the results before purchasing a package. Check our Promotions page for current trial pricing.

    Most of our non-invasive treatments require zero downtime — you can return to your daily activities immediately. Some treatments like laser may cause mild redness for a few hours. We’ll explain what to expect during your consultation.

    Yes, our team is fluent in Mandarin, Cantonese, and English. We’re happy to conduct consultations and treatments in the language you’re most comfortable with.